New CMS Rules for Digital Literacy Screening New rules from The Centers for Medicare and Medicaid Services (CMS) for digital literacy screening and education by Medicare Advantage (MA) organizations could be game-changers for digital inclusion and for health equity. Five in particular that stand out: Identify People with Digital Readiness Gaps: Recognizing that “Low digital health literacy is one of…
A number of health systems that I work with (and many that I don’t!) have grown alarmed by disparities in telehealth use. Who connects by video and who by audio? Who tries video but the effort fails, leading to desperate phone calls? Who still comes into the office, risking COVID transmission? Who goes the the Emergency Department because they’ve avoided…
It’s been way too long since I’ve posted a blog on digital inclusion. Simply, I’ve been too busy! Which, when you’ve taken the leap to quit your job for full time consulting, is an unexpected, if not entirely unwelcome situation. Quite frankly, organizations are starting to “get it.” What are they getting? How and why digital inclusion is essential to…