Blog

What is Telehealth Readiness…and how to make it happen

  A number of health systems that I work with (and many that I don’t!) have grown alarmed by disparities in telehealth use.   Who connects by video and who by audio?  Who tries video but the effort fails, leading to desperate phone calls?  Who still comes into the office, risking COVID transmission?  Who goes the the Emergency Department because they’ve…

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Digital Inclusion: It’s our time!

It’s been way too long since I’ve posted a blog on digital inclusion.  Simply, I’ve been too busy!  Which, when you’ve taken the leap to quit your job for full time consulting, is an unexpected, if not entirely unwelcome situation. Quite frankly, organizations are starting to “get it.”  What are they getting?  How and why digital inclusion is essential to…

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Can telehealth address gaps in trust in the healthcare system?

Can telehealth address gaps in trust in the healthcare system?

People who are poor, are racial and ethnic minorities and have no insurance or Medicaid are most likely to rate their care quality lower than others. The Telehealth Equity Coalition just published a data story about how telehealth can address these gaps.

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Racism in Medicine? Healthcare and the Digital Divide

It’s possible for health care to try to close digital gaps while ignoring underlying structural racism. But recognizing and confronting it is a better approach.

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Cleveland’s Win is the Digital Divide’s Loss

Cleveland’s Win is the Digital Divide’s Loss

The National Science Foundation today announced that Cleveland will share $2.7million with 6 other cities testing innovative methods to end the digital divide.  Public Health Innovators is proud to work with DigitalC to bring affordable broadband to underserved urban neighborhoods.  But we know that just making service available is not enough.  Through partnerships with area health systems, we will help patients…

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Tele-Mental Health Equity: Possible but Unlikely?

Tele-Mental Health Equity: Possible but Unlikely?

As part of its “Coping Through COVID” series, The Cleveland Plain Dealer recently published an article underscoring the need for more Black mental health counselors. Of course, the well-recognized excess burden of the pandemic among Blacks, who are already facing multiple vulnerabilities, creates more demand for mental health services. And reluctance in the Black community to seek mental health care…

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